As lawyers and clients begin using AI privately and professionally, we can all benefit from understanding how an industry with a long history of innovation has successfully managed the human factors associated with automation. The aviation sector, for example, has long been a pioneer in addressing the risks associated with technology and human complacency.
A lawyer and a pilot walk into a bar. No, not a questionable joke, but an opportunity to learn how firms and clients can overcome the risk of human complacency when using artificial intelligence (AI).
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